Knowledgebase
LauncherPro > LauncherPro Help Desk > Knowledgebase

Ask a question:


My unlock code is not working.

Solution

If your unlock code is not working, please check that you are entering the code correctly. Please verify that you are not typing an O for a zero, a B for an eight, an S for a five, etc.

If you purchased LauncherPro Plus with an eCheck, the unlock code that we provided is not activated until PayPal clears the check. You can check the status of your eCheck on your PayPal account. As soon as PayPal clears your eCheck, your unlock code will be automatically added to our database.

If you don't get any error messages but LauncherPro remains locked, please try using a different internet connection to unlock it. We have been informed that some providers (particularly in France) may have issues connecting to LauncherPro's server for unlocking.

If your problem persists, please open a ticket in our Help Desk

 
Was this article helpful? yes / no
Article details
Article ID: 5
Category: Knowledgebase
Date added: 2010-10-01 14:15:11
Views: 1080
Rating (Votes): Article rated 2.2/5.0 (20)

 
<< Go back

Powered by Help Desk Software HESK™